hey jill and stacey the closets are super and the installers were very nice guys. they did an excellent job thanks for processing the 24 inch rod…………… when Margie puts her clothes in the closet on Friday it might turn out that she would like more hanging i really don’t know but would like the option. there is a section that is easily...
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Dear Mr. Stuart Reisch, On Friday, July 31st, the installation of my home office cabinets, shelves drawers and desk were completed. Prior to hte installation, we had the pleasure of working with Howard Altabet who worked diligently and professionally in helping us design the best possible solution for out storage and office needs. He came to our home on multiple...
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Dear Stuart, Coming from a customer service department of a major Wall Street firm, I am aware of the stress and issues associated in dealing with demanding customers from time to time. Many of the negative experiences are often magnified whereas the positive experiences are sometimes neglected. My recent experience with your staff for Transform was one of the more...
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I wanted to thank Nancy Silvestri from Transform, for the full service she provided us for our MBR closet expansion and ‘transformation’. We really appreciated her understanding and evaluation of our needs, the existing conditions evaluation, proposed design layout, fabrication, scheduling and genuine focus thru construction installation and any open items....
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Hi – We are SO IN LOVE with it not totally filled yet! I actually CRIED while I was filling it!!! I really would like to THANK YOU for everything you designed and for making sure the installs all went well and quickly – all the work done in one month!! I hope we can do business again in the future! Good luck with business and I will recommend you if anyone...
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Dear Mr. Reisch, I am delighted with my closet. It’s everything I hoped for and more. Jill and Stacey were helpful, kind, thoughtful and personable. I’m definitely a satisfied customer and will recommend you tho others. Sincerely, Bobby
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We love our new closet, and can’t say enough great things about the closets you did for our girls. Thank you! Lisa
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Hi Daphna, Thanks for all your time and help in designing our new closet, we’re really excited to get this going. You’ve been so patient and professional, that Jenine can’t wait to tell the world about you and Transform in a Yelp.com review (where she is an Elite member) – especially after we had met with your competitors, and were so disappointed that we...
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Dear Andreas & Russ: I am writing to express our appreciation for the masterpiece that your Company has created for our new home. Even from the first time we spoke with Sara just looking for preliminary information. Every person we interacted from your company was superb. I would like to categorize our two most relevant experiences as follows: Design – Daphna did a...
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Hi Daphna: Happy New Year to you too; We are enjoying the great missing complement to our place: wall bed. Thank you for the design and dedication to complete this project. We are passing the pics and your contact to our next door neighbor, Anne @ 1021. She lives in Singapore. I am sure she will eventually contact you for same job. Regards, Patricio &...
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Nancy, I hope that your holidays were beautiful and not too hectic (who am I kidding?). Mine were wonderful as always but cooking in my new kitchen was a bit confusing. The kitchen came out amazing and is being entered in a “Best Westchester Kitchen” contest. How cool is that? Can you imagine winning? I’ll make sure that the photographer does not...
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Paulette Marino was a joy to work with. She came prepared on our first visit. We both spoke to my clients in depth to find out their needs and wants. The plans were drawn up by Paulette. At that point I discussed it with my clients and went over everything with a fine tooth comb. Any changes were discussed fully to avoid surprises. At the conclusion of the job she asked...
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Owners, I am writing you about the best customer service I had received in years. At the last minute, I found out about your company through friends of mine Scott Heller & Lynn Viscussi. Tranform handle a big project for them at 100 East 16th Street. They showed me some of your closets in their apartments and I called right on the spot. I only had two more days in...
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My name is Johanna and I recently had the pleasure of Jill and Stacey in my home to design a wall unit. I live in a small studio, the wall unit had to be designed to fit my small studio and still give me the ability to have storage and more space. Both were achieved and I am very very happy to have had them help me. Christian and Jose the installers were perfect, very...
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Saul, Just to let you know that I LOVE my closets I would be a mess without them, thanks for your great design and pushing it to be installed so quickly!! Have a great holiday season! Best Deanne
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Hi Melissa, I hope you had a nice Thanksgiving also. Ours was great! I LOVE, LOVE my laundry room and of course the closet is great but not half so exciting as the laundry room. Thanks again for everything and have a great holiday season. Best, Barbara
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Hi Melissa, The piece is really gorgeous and even better than I imagined! We really love it. I attached a picture. Hope you can open it. Seeing it “live” though, there are a few adjustments that I wanted to talk with you about. Thanks again for everything. We are definitely Transform fans! Susan
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Dear Melissa: First, I want to say BRAVO to everyone involved in the manufacturing of my furniture – most importantly you.The team of men who were here on Friday were excellent at what they do, polite, respectful and very hard working. They arrived after 3 PM – I did not expect anyone to work late into the weekend. When Ryan (I hope that is the correct name)...
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Good Morning Jill & Stacy, I just wanted to send a thank you, because today I woke up and used my new closets for the first time, and I love them! Thanks so much. You are a pleasure to work with; if I need anything else I’ll let you know! Brett
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Hi ladies, We are definitely enjoying the buffet. It’s hard to remember what the space was like before. It’s so useful now and beautiful, too. Thank you for everything! Rosemarie
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“My designer demonstrated such a professional and pleasant demeanor I would like to commend your sales, design and installation teams for their attention. I look forward to working with you again”
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“Coming from a customer service department at a major Wall Street firm, I’m aware of having to deal with demanding customers. My recent experience with your staff was one of the most pleasant experiences I’ve had while renovating my home.
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“Your installers did a great job, very professional. My wall unit looks fabulous! Thanks for all your help. I will definitely recommend Transform.”
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“I felt compelled to write you a letter and tell you what an outstanding job your team did for us with our custom closets. It isn’t often we come across excellence when developing and designing our homes, but your designers fit this description to a tee! My husband & I have very high standards and expect excellent service and value for our money. Not only did...
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